Following our engagement of WaterWatch UK, to carry out a review all of our water charges, I also asked them to look at a recent dispute that we had with one of our water suppliers. This dispute had been resolved prior to their work whereby, with legal representation, we reduced a very significant liability to a smaller, but still significant liability and paid a six figure settlement.
I was absolutely delighted that, within a very short period of time, they had successfully reclaimed every penny of our settlement payment. A great testament to their knowledge and expertise in holding the water company to account.
Darren Wainwright, Head of Property
Having worked in the distillery industry for many years, I have had much experience with service providers. I found the approach of WaterWatch UK to be the most personable and professional therefore invited them to audit Glen Grants water charges.
I have been absolutely delighted not only with the results but with their conduct, I would have no hesitation in recommending them to any company within the commercial water sector.
Glen Grant Distillery
Dennis Malcolm, Director
Despite having a long standing bill validation service for our water costs, we have been both surprised and delighted with the significant savings and refunds WaterWatch UK have produced.
The results have been terrific and the audit conducted professionally and with the utmost thoroughness. WaterWatch UK have exceeded our expectations and we would not hesitate to recommend their services
H&T Pawnbrokers Ltd
Chanelle Lailvaux, Property Supervisor
Working with the WaterWatch UK team has been an extremely positive experience for The Caravan Club... What really stood out more than the financial gain, was the way in which their staff worked with the Club through challenging issues and risks. Their courtesy and professional conduct throughout the entire process was fantastic, nothing was too much of a problem. They worked tirelessly to ensure their services and results, exceeded our expectations and I cannot fault their knowledge, expertise and customer service.
The Caravan Club
Jon Laws, Financial Controller
We recently took advantage of the free no-obligation audit of water charges offered by WaterWatch UK. The audit was of great value because it identified a number of water leaks that we had no idea existed and thus made noticeable annual savings. The WaterWatch UK team were friendly, professional and were thorough in the way they went about their surveys of both our land and our paperwork. I have enjoyed working with them and recommend their services.
Murdo Urquhart, Bursar
WaterWatch UK have far exceeded our expectations in the results they have produced from the audit of our water charges. It has been a valuable exercise producing long term savings and has been carried out in a professional, efficient, thorough and courteous way. I would not hesitate to recommend their service.
Munaf Bondary, Building Services Contacts Manager
Having utilised bill validation services for many years, we decided to look into the value of utilising a water specialist to cast a fresh eye over our charges with a full water audit.
WaterWatch UK were engaged and the results have been excellent, providing significant savings and refunds through their forensic, site survey based investigations. The audit has complemented our existing bill validation relationship and was of enormous value to us as a business identifying a number of issues that would otherwise have gone unnoticed.
Their team are extremely professional and a pleasure to work with. I would encourage you to consider the service WaterWatch UK offer in order to maximise your water management and costs. Like me, you will be delighted with their service
Jonathan Hughes, Energy Manager
WaterWatch UK provide a water cost auditing service, which we used in 2013/14. The service is provided free of charge and without obligation and we would commend their services to any school which wishes to have their water charges validated.
The audit is conducted with professionalism and courtesy and if no savings are found, there is no charge. If savings are found, their fee is based on a sharing of the savings for a limited time period. WaterWatch UK are specialists and experts in their field, flexible in their approach and we found the audit to be of great value.
Hugh Brown, Finance Director
Thank you to everyone at WaterWatch UK for the time and effort taken to look into this issue for us, it is reassuring to know we are being charged correctly by our providers. We wouldn’t have known either way if we were being charged correctly and with no real way of knowing how to check.
The service you provided was very professional and efficient, your surveyor called at all the depots as agreed without any disruption to either our water supply or working day.
Gary Taylor, Property Manager
Thank you for your recent advice and guidance over the last 12 months. WaterWatch UK has done a great job across our extensive portfolio of sites, with excellent and unexpected results which have produced initial and real long term cost reductions. Your team have been thorough, diligent and have been a pleasure to work with; in particular, your audit process has seen minimum input from us which has allowed us to focus on managing the portfolio.
Darren Wainwright, Head of Aquisitions
The audit process has been carried out professionally, efficiently and courteously with WaterWatch UK doing all of the work and the Club enjoying the long term savings that have been produced. We would have no hesitation in recommending other Clubs to have an audit of their water charges.
Royal Ashdown Forest Golf Club
David Holmes, Secretary
The audit has been carried out professionally and with courtesy and I would have no hesitation in recommending WaterWatch UK.